RMA Request

Return Merchandise Authorization (RMA) Request

Please complete all required information below before submitting your request. Products returned without a completed RMA Request Form will not be accepted and will be returned to customer at customer's expense.

All RMA Requests are subject to our terms & conditions.

Feel free to use our Live Chat or call your BAPI Account Representative or Customer Service during normal business hours (M-F, 8AM - 5PM CST) with any questions.

Your Contact Info
Contact Name*
Company Name*
Address*
Street Address City State / Province / Region ZIP / Postal Code Country
Phone*
Fax
Email*
Return Shipping Information
Complete the following section only if returned product(s) should be shipped to a different location than entered above after testing, replacement, repairs, etc.
Return shipping address is the same as the above*
- Yes
- No
Contact Name
Contact Name
First Last
Address
Street Address City State / Province / Region ZIP / Postal Code Country
Purchase Order
Please enter one (or both) original purchase order numbers.
BAPI P.O. Number
e.g. BA######
Customer P.O. Number
Product(s) Returning
Product 1 - Part Number*
Quantity*
Reason for Return*
Desired Action*
Description*
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Product 2 - Part Number
Quantity
Reason for Return
Desired Action
Description
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Product 3 - Part Number
Quantity
Reason for Return
Desired Action
Description
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Product 4 - Part Number
Quantity
Reason for Return
Desired Action
Description
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image

Return Merchandise Authorization (RMA) Request

Your Contact Info

Return Shipping Information

Purchase Order

Product(s) Returning