Ordering & Shipping
Building Automation Products, Inc. (BAPI) sells its products under the following terms and conditions. Any different or additional terms must be specifically agreed to in writing prior to any sale.
To place an order, you may:
- Contact one of our authorized distributors
- Submit your order online
- Contact BAPI directly by phone, fax or email.
There is no minimum order amount.
Please be sure the purchase order contains the following information:
- Purchase Order number
- Bill and Ship to address
- Customer name, contact person & telephone number
- Quantity & unit price
- Part number
- Desired ship date
- Desired ship method*
*BAPI will pre-pay & add freight charges to your invoice for shipments made via FedEx ground, UPS Next Day Air Early AM, UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air AM, UPS 2nd Day Air, UPS 3 Day Select, UPS Ground or Spee-Dee Delivery Service. Selection of carrier is dependent on shipping location and stated preference. Other carriers may be selected for services billed directly to a freight account number specified on the order. Any freight collect charges billed back to BAPI will be invoiced to the customer’s BAPI account.
Upon receipt of your order, BAPI will fax or email a confirmation of the order, including current pricing, estimated ship date and assigned Order Number. Please refer to this order number in further communications regarding this order. The confirmation will be faxed or emailed to the contact person noted on the order or to a predetermined contact specified when the customer account was created.
International shipments may be subject to additional handling, export documentation and shipping charges, as well as any appropriate duties, taxes or fees. If you deal through a Customs Broker, please provide BAPI with the Broker’s name, address, telephone number and a copy of their import documents so we may process your order as quickly as possible. Terms of payment are prepaid in US dollars via Electronic Funds Transfer (or a Bank Check) unless an “Open Account” has been established. See Payment Terms in this section for more information.
Promises of delivery from stock are subject to prior sale. Delivery dates are not guaranteed, but are estimated on the basis of BAPI’s immediate receipt of all needed information supplied by the customer. We will, in good faith, attempt to meet estimated delivery dates, but BAPI does not accept responsibility for delays resulting from circumstances beyond our reasonable control.
BAPI ships complete orders whenever possible to keep freight charges to a minimum. In the event that an order cannot be completely filled as scheduled, BAPI will contact the customer with information regarding the delay and advise a new ship date whenever possible. At that time a customer may elect to accept a partial shipment. Back orders will be shipped as soon as possible.
Customer is responsible for all shipping and a $5 handling fee on each invoice. Any discrepancies in shipments must be brought to the attention of our Sales Department within ten (10) working days of receipt of shipment. Deductions from remittances will not be allowed unless authorized by BAPI in writing. Please notify BAPI of Goods Damaged in Transit within 5 business days of receipt, whomever the carrier. DO NOT return the shipment to BAPI.