Customer Service Representative
Customer Service Representative Kyle Maly brings a diverse background to the BAPI team, starting out as a mechanic in his Father’s shop in Harvard, Illinois. Kyle then added stops in Janesville, Wisconsin, Rockton, Illinois and as a mechanic for a marina on Lake Koshkonong in southeastern Wisconsin before moving to Gays Mills.
The combination of a customer service background as well as experience on the production side of things is a key attribute in his role at BAPI. “I really enjoy the people I work with and being able to talk to customers from all around the world,” he says. “Most of my background is from customer service type work dealing with people in different situations. My production background comes from all the mechanic work and working with my hands.”
Outside of work, Kyle enjoys spending time with his family doing all sorts of activities, from riding their ATV’s, swimming, and exploring the woods around their home. He also enjoys hunting and fishing with his son’s.
Maly is a nationally registered EMR (First Responder) and volunteers locally with the Ocooch Mountain Rescue, North Crawford Rescue, and Steuben First Responders. He adds, “It is rapidly becoming more of a passion than just something to help the community.”