Position Status:
Regular Full-time; Exempt
Location:
This position can be performed in either the Gays Mills or La Crosse office.
Relationships:
Reports to:
Sales Leader
Maintains important connections with:
- Sales Persons and other Sales Staff
- Product Managers
- Customer Service Representatives
- Marketing and Communications Staff, and Visual Director
Position Accountabilities/Deliverables:
- Establish, develop and maintain positive customer relationships
- Technical sales support
- Growth of accounts
- Provide ideas for new or modified products to meet the needs of current and potential customers
- Pre-travel plans, post-travel reports, and timeliness on action items
- Forecast potential for increased sales
Primary Responsibilities:
- Develop relationships with potential clients
- Formulate and propose solutions to meet customer needs
- Document all customer contacts according to established procedures
- Monitor personal activity measures such as calls made, customer visits, etc.
- Work collaboratively with customer service and production to make sure customer needs and requests are met
- Work with the marketing department to reach out to your customers and inform them of new products and solutions
- Attend meetings and presentations to offer customers technical training and product support
- Share with management and staff, as requested, periodic status reports on assigned accounts
- Be cognizant of representing BAPI at all times while at company events, customer facilities, trade shows, etc.
Essential Functions:
- Make contact with customers
- Make, confirm, and process quotes
- Travel several times a year
- Work closely with the sales team
- Represent BAPI with professionalism, integrity
- Meet agreed-upon activity goals
Qualifications
Required:
- Ability to comprehend technical products
- Communication skills
- Desire to solve problems
- Ability to travel up to 15% of the time
- Basic computer skills
Desired:
- HVAC/R industry experience
- 3+ years of sales experience
The lists of responsibilities and expectations included are not all-inclusive of what may be required or expected of the person in the position from time to time.
